BAWABA Business Services
Last Updated: 14 October 2026
1. Introduction
BAWABA Business Services respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices and rights available to you when you use our website or request our services.
In this policy, “BAWABA,” “we,” “our,” or “us” refers to BAWABA Almostaqbil Typing & Documents Clearing.
By using our website or services, you acknowledge that your information will be handled as described in this Privacy Policy.
2. Information We Collect
Depending on the service you request, we may collect:
- Contact information: Your name, mobile number, email address, and preferred contact method.
- Identification documents: Emirates ID, passport, visa, and residency details, and photographs where required for an application.
- Application information: Details and documents needed for a specific service, such as employment, educational, medical fitness, tenancy, trade licence, or vehicle records.
- Payment information: Invoice and transaction details. Card and instalment payments are processed by our payment providers, including Tabby. We do not store your full card details.
- Website information: Basic technical information such as your browser type, device, and pages visited, collected through cookies and similar technologies.
Please only provide information and documents that are needed for your request and that you are authorised to share.
3. How We Collect Information
We collect information when you:
- Submit a form or upload documents on our website.
- Contact us by telephone, WhatsApp, or email.
- Visit our office in person.
- Make a payment for our services.
- Browse our website.
4. How We Use Your Information
We use your information to:
- Process and complete the services you request.
- Prepare and submit applications to the relevant authorities on your behalf.
- Contact you about your request, including updates and requests for additional documents.
- Process payments, issue invoices, and handle refunds.
- Respond to your enquiries and provide customer support.
- Meet our legal and regulatory obligations.
- Maintain and improve the security and performance of our website.
We do not sell your personal information, and we do not use your documents for any purpose unrelated to your request.
5. Sharing Your Information
We only share your information when necessary, with:
- Government authorities and official bodies responsible for the service you requested, such as immigration, MOHRE, health authorities, municipalities, courts, and embassies.
- Third-party organisations involved in your request, such as medical centres, insurance providers, educational institutions, translation or attestation providers, and charities.
- Payment providers, including Tabby, to process payments and refunds.
- Technology service providers who host our website or provide email and communication services, under appropriate confidentiality obligations.
- Legal authorities where required by law or to protect our rights, customers, or business.
Each of these organisations handles information under its own rules and privacy policies.
6. How We Protect Your Information
We take reasonable technical and organisational measures to protect your information, including:
- Secure (SSL/HTTPS) connections on our website.
- Restricting access to customer documents to authorised staff only.
- Deleting documents that are no longer needed.
No method of transmission or storage is completely secure. We encourage you to send sensitive documents only through our website form, in person, or through our official contact channels.
7. How Long We Keep Your Information
We keep personal information only for as long as needed to complete your request and meet our legal obligations.
- Uploaded documents (such as Emirates ID and passport copies) are deleted within 90 days after your service is completed, unless a longer period is required by law or you ask us to keep them for an ongoing service.
- Invoices and transaction records are kept for the period required by applicable UAE law.
You may ask us to delete your documents earlier, subject to any legal requirements.
8. Your Rights
Subject to applicable UAE law, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you may have the right to:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete your information where it is no longer needed.
- Withdraw your consent where we rely on consent.
- Object to or ask us to restrict certain uses of your information.
To make a request, please contact us using the details below. We may need to verify your identity before responding.
9. Cookies
Our website uses cookies and similar technologies that are needed for the website to work properly and to help us understand how it is used.
You can control or delete cookies through your browser settings. Some parts of the website may not work correctly if cookies are disabled.
10. Third-Party Websites
Our website may contain links to government portals, payment providers, maps, or other external websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
11. Information About Minors
Our services are intended for adults. Where a service involves a minor, such as a visa or school-related application, the information should be provided by a parent or legal guardian.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with its updated date.
13. Contact Us
For questions about this Privacy Policy or to make a privacy request, please contact us:
- Business Name: BAWABA Almostaqbil Typing & Documents Clearing
- Website Brand: BAWABA Business Services
- Address: Al Nakheel, Al Diwan Street, opposite Immigration, Unit No. 4, Ras Al Khaimah, UAE
- Telephone / WhatsApp: +971 50 655 3811
- Email: info@bawabarak.com
See also our Terms & Conditions.
